Referring Veterinary Patients

Animal Emergency Hospital DeLand works closely with local veterinarians to provide after-hours emergency and critical care. We’re committed to clear communication, timely updates, and ensuring your patients receive the care they need until they can return to your practice.

To Our Veterinary
Colleagues:

We value the trust you place in Animal Emergency Hospital DeLand when referring your patients for emergency or critical care. Our team is committed to supporting your practice by providing timely, compassionate care and maintaining clear, consistent communication throughout the process. We work closely with you to ensure each patient receives the attention they need—until they’re ready to return to your care.

To Our Veterinary Colleagues:
  • Advanced diagnostic testing (ultrasound, endoscopy)
  • Blood, plasma and transfusions
  • Digital cytology
  • Digital radiography (x-rays)
  • Emergency surgery
  • Fluoroscopy
  • High definition CT scan
  • Hospitalization in our intensive care unit
  • In-house STAT laboratory
  • Multimodal pain management
  • Onsite pharmacy
  • Overnight monitoring
  • Radiographic interpretation
  • Temperature-controlled oxygen cages
  • Therapeutic laser
  • Two isolation wards
DeLand We’re Available When

We’re Available When:

  • A patient needs intensive care or continuous monitoring, including overnight or weekend supervision
  • A pet emergency occurs outside your regular office hours
  • Blood transfusions or constant rate infusion therapies are required
  • Post-surgical or post-anesthesia monitoring and pain management are preferred overnight
  • You recommend extended monitoring for a pet recovering from surgery or sedation

Referring Your Patients to Us

At Animal Emergency Hospital DeLand, we serve as an extension of the care you provide. You can confidently refer your clients to us in situations such as:

  • A pet emergency occurs outside your regular business hours
  • A patient needs intensive monitoring, including overnight or weekend supervision
  • Advanced diagnostics are required beyond what’s available in your clinic
  • Blood transfusions or constant rate infusions may be needed
  • Post-surgical or post-anesthesia care requires overnight monitoring and pain management

Referring a Patient to Animal Emergency Hospital DeLand

Veterinary clinics can direct clients to Animal Emergency Hospital DeLand for after-hours emergency care using the following methods:

  1. Voicemail or Call Forwarding

    Voicemail or
    Call Forwarding

    You can provide our contact number through your voicemail or answering service for after-hours emergencies. Alternatively, set your phone system to forward calls directly to our hospital, where a team member is available to assist live.

  2. Window Signage for Your Practice

    Window Signage for Your Practice

    We offer complimentary window decals that can be placed on your hospital’s entrance to inform clients of our location and phone number. You’re also welcome to include our contact details and website link on your own site under an “Emergency” or “After-Hours Care” section.

  3. Educational Materials for Clients

    Educational Materials
    for Clients

    We provide magnets and brochures highlighting our emergency services, which you can share with your clients. To request more materials, please reach out to our Hospital Manager, Joshua Van Nieuwal.

Communication & Collaboration

Working Together for the Best Patient Care

At Animal Emergency Hospital DeLand, we’re here to complement the care provided by primary care veterinarians. We focus exclusively on emergency and critical cases—we do not offer routine or wellness services—and we make sure clients understand the importance of maintaining a relationship with their regular veterinarian.

To support continuity of care, we ask clients to list their primary vet on the intake form so we can send a full discharge summary via fax or email. Every patient we treat has a detailed medical record, and we always recommend clients follow up with their family vet after their emergency visit.

By staying connected with local veterinary practices, we help ensure pets receive well-coordinated care and better health outcomes.

Animal Emergency Hospital DeLand Frequently Ask Questions
  • FAQs

Frequently Asked Questions

When you bring your pet in, our team will perform an initial assessment to determine how urgently they need care. Pets with life-threatening conditions are treated first, so more stable patients may experience some wait time. Our priority is to provide timely, compassionate care for every pet based on their immediate needs.

Yes, our team at Animal Emergency Hospital DeLand is experienced in treating a variety of species, including birds, reptiles, and other exotic pets. We’re equipped to handle emergencies involving both traditional and non-traditional animals with the same level of attentive, expert care.

Once you arrive, our team will evaluate your pet to determine the urgency of their condition. Those in critical need are treated first, which can lead to some wait time for pets who are stable. We do our best to minimize delays while making sure every pet receives the attention they need as soon as possible.

In addition to emergency and critical care, Animal Emergency Hospital DeLand offers a range of supportive services including advanced diagnostics, surgery, pain management, rehabilitation, and medical boarding. These services allow us to provide continuous care for pets with ongoing or complex medical needs.

Yes, we accept many pet insurance plans and also offer payment options to help manage the cost of emergency care. Our team is available to discuss the financial aspects of your visit and guide you through the available resources to ensure your pet gets the treatment they need.