We Are Here for You

Our team of veterinarians and nursing staff is specially trained and experienced in emergency medicine. No appointment is necessary, but please call ahead so we can prepare for your arrival. If you need assistance transporting your pet from your vehicle into the clinic, just let us know and we’ll be happy to help.

Frequently Asked Questions

Our emergency care team is equipped to care for pets in need of immediate, lifesaving care. You never need an appointment in an emergency, and we are open 24/7, including nights, weekends, and holidays. When your veterinarian’s office is closed or too busy to fit you in, that’s when we can help. You can bring your pet to us for emergencies like seizures, traumatic injuries, snake bites, poisoning, animal attacks, and more.

We know it’s not always clear whether you should take your pet to the emergency room. You can check this list of common signs and symptoms your pet needs emergency care, and give us a call directly at (386) 252-0337. We can help you figure out if it’s truly an emergency and plan your next steps.

Similar to a human emergency room, we have to prioritize the worst, sickest pets first, so there may be situations when you have to wait longer to be seen. That’s why it’s always best to call us before bringing in your pet, so we can figure out whether your pet needs to be seen immediately.

To help streamline this process and reduce wait times, we’ll ask you to fill out client and patient forms online before your arrival. We appreciate your patience, understanding, and trust that we’re doing everything we can to help your best friend.

If your pet has ingested a toxic item, we recommend first calling the ASPCA Animal Poison Control Center 24-hour hotline at (888) 426-4435 (a fee may apply). At the Poison Control Center, expert toxicologists are available to make recommendations for treatment and give you advice on further emergency care.


We ask all pet parents who have never visited us before to complete a New Client Form below. If you have any questions, please call (386) 252-0337 to speak with one of our client service representatives.

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