Privacy Policy

Privacy Policy

Who we are

Our website address is: https://animalemergencydeland.com

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service. Forms submission may be sent via email to our company.

Animal Emergency Hospital DeLand Frequently Ask Questions
  • FAQs

Frequently Asked Questions

When you bring your pet in, our team will perform an initial assessment to determine how urgently they need care. Pets with life-threatening conditions are treated first, so more stable patients may experience some wait time. Our priority is to provide timely, compassionate care for every pet based on their immediate needs.

Yes, our team at Animal Emergency Hospital DeLand is experienced in treating a variety of species, including birds, reptiles, and other exotic pets. We’re equipped to handle emergencies involving both traditional and non-traditional animals with the same level of attentive, expert care.

Once you arrive, our team will evaluate your pet to determine the urgency of their condition. Those in critical need are treated first, which can lead to some wait time for pets who are stable. We do our best to minimize delays while making sure every pet receives the attention they need as soon as possible.

In addition to emergency and critical care, Animal Emergency Hospital DeLand offers a range of supportive services including advanced diagnostics, surgery, pain management, rehabilitation, and medical boarding. These services allow us to provide continuous care for pets with ongoing or complex medical needs.

Yes, we accept many pet insurance plans and also offer payment options to help manage the cost of emergency care. Our team is available to discuss the financial aspects of your visit and guide you through the available resources to ensure your pet gets the treatment they need.