Referring Veterinary Patients

To Our Veterinary Colleagues

We are dedicated to supporting referring veterinarians, their patients, and pet families throughout West Volusia County and the surrounding counties of Brevard, Seminole, Lake, Putnam, Marion, and Flagler. Our hospital operates 24 hours a day and is fully equipped to manage emergency cases at any time.

With a modern, spacious, and conveniently located facility, Animal Emergency Hospital DeLand provides referred patients with a comprehensive range of emergency and critical care services, including:

Advanced diagnostic testing (ultrasound, endoscopy, CT scan)
Digital radiography (x-rays)
Emergency surgery
Hospitalization in our intensive care unit
Onsite STAT laboratory
Overnight monitoring
Radiographic interpretation

We’re Available When:

A client has an emergency with their pet outside of your regular office hours
You feel a patient requires intensive care or monitoring, including overnight and/or weekend case supervision
A patient requires or may require administration of blood products or constant rate infusion drug therapy
A client prefers that his or her pet receive overnight post-surgical or post-anesthesia monitoring and supervision and/or pain management
A patient is recovering from surgery or anesthesia and you recommend overnight monitoring for patient safety

How To Refer a Patient

Answering Machine or Call Forwarding

Voicemail or an answering service may provide your clients with our telephone number for after-hours care. You may also set your phones on call forward to automatically transfer after-hours calls to our telephone number.

Website Link

Feel free to list us on your website under ‘In Case of Emergency’ with our phone number and a link to our website where more information can be found.

Window Decal

Your hospital may wish to display a small sign, which we provide at no cost, on your front door advising clients arriving after hours of the location and telephone number of our hospitals. Not only do clients appreciate this, the Veterinary Medical Board requires providing such notice.

Emergency Services Materials

Magnets and small brochures on our ER services are available to you in bulk to distribute to your clients as needed. If you need additional supplies, please contact Hospital Manager, Joshua Van Nieuwal, who will promptly replenish your supply.

Communication & Collaboration

Comprehensive medical records are maintained for every patient treated at our hospital. Following an emergency visit, clients are advised to continue care with their primary care veterinarian to ensure continuity and appropriate long-term management. As an emergency and critical care facility, we do not provide routine wellness services, including vaccinations or routine health procedures.

Our role is to support you as the referring or primary care veterinarian and to complement the ongoing doctor–client–patient relationship you have established. To facilitate seamless communication, we ask clients to identify their family veterinarian during the admission form process. Medical records are promptly shared via fax or email to support follow-up care, case review, and treatment planning.

We believe patient outcomes are optimized through collaboration. By working closely with referring veterinarians and maintaining clear, timely communication, we aim to function as an extension of your practice during emergency and critical care events.

If you have questions, would like to coordinate care, or need additional clinical information, please contact Animal Emergency Hospital DeLand to speak with a member of our team.