For Pet Parents

At Animal Emergency Hospital DeLand, we’re here when your pet needs urgent care—nights, weekends, and holidays. Our team is dedicated to providing emergency veterinary services with compassion, clear communication, and support for both pets and their families. You can count on us when it matters most.

  • WHAT TO EXPECT

We Are Here For You And Your Pet

During a pet emergency, our team at Animal Emergency Hospital DeLand is here to provide fast, compassionate care. When you arrive, your pet will be assessed and treated based on urgency. We’ll keep you informed, explain your options clearly, and coordinate with your regular veterinarian for ongoing care. You’re not alone—we’re here every night, weekend, and holiday.

CONTACT US
We Are Here For You And Your Pet
  • FORMS

Client Intake Forms

To save time, Animal Emergency Hospital DeLand offers online client and patient forms.
If you have questions, please call us at (386) 252-0337 to speak with our team.

Admission Form

Admission Form

This form is required for all new patients. It provides important details about your pet’s health history, current condition, and your contact information. You can complete it online ahead of time or upon arrival.

OPEN Admission Form
Estimate Authorization Form

Estimate Authorization Form

This form confirms your approval of the estimated treatment costs, allowing us to begin emergency care with your consent.

OPEN Estimate Authorization Form
Anesthesia Release Form

Anesthesia Release Form

Before any procedure involving anesthesia, this form gives your formal consent and outlines the associated risks. Please review and sign prior to treatment.

OPEN Anesthesia Release Form
CPR/DNR Form

CPR/DNR Form

This document lets you indicate your wishes regarding resuscitation efforts during a life-threatening emergency. We will follow your instructions during critical care.

OPEN CPR/DNR Form
Third-Party Payment Authorization Form

Third-Party Payment Authorization Form

If someone else is paying for your pet’s care, this form allows us to accept and process payment from them directly.

OPEN Third-Party Payment Authorization Form
  • FEES & PAYMENTS

Understanding Costs for Emergency Veterinary Care

Payment is due at the time of service, which is standard for emergency veterinary hospitals. In addition to the examination fee, if your pet requires diagnostics or treatment, we’ll provide a detailed care plan with estimated costs before moving forward. Our team is here to answer any questions you may have so you can make informed decisions that feel right for you and your pet.

Emergency care facilities like Animal Emergency Hospital DeLand often have higher fees than daytime clinics due to the specialized equipment, around-the-clock staffing, and advanced training required for urgent cases.

To help manage costs, we recommend looking into pet insurance options in advance—many plans offer flexible coverage to suit different needs.
For payment, we accept Visa, Mastercard, Discover, and cash. Financing options are also available through CareCredit and Scratchpay for eligible clients.

CareCredit

Apply/Pay For CareCredit

CareCredit offers a flexible way to finance your pet’s emergency care. Apply online or use your existing account to pay for treatment.

APPLY/PAY FOR CARECREDIT
Scratch

Pay With ScratchPay

Scratchpay makes it simple to break payments into manageable installments. Apply online and choose a plan that works for you.

PAY WITH SCRATCHPAY
Animal Emergency Hospital DeLand Frequently Ask Questions
  • FAQs

Frequently Asked Questions

When you bring your pet in, our team will perform an initial assessment to determine how urgently they need care. Pets with life-threatening conditions are treated first, so more stable patients may experience some wait time. Our priority is to provide timely, compassionate care for every pet based on their immediate needs.

Yes, our team at Animal Emergency Hospital DeLand is experienced in treating a variety of species, including birds, reptiles, and other exotic pets. We’re equipped to handle emergencies involving both traditional and non-traditional animals with the same level of attentive, expert care.

Once you arrive, our team will evaluate your pet to determine the urgency of their condition. Those in critical need are treated first, which can lead to some wait time for pets who are stable. We do our best to minimize delays while making sure every pet receives the attention they need as soon as possible.

In addition to emergency and critical care, Animal Emergency Hospital DeLand offers a range of supportive services including advanced diagnostics, surgery, pain management, rehabilitation, and medical boarding. These services allow us to provide continuous care for pets with ongoing or complex medical needs.

Yes, we accept many pet insurance plans and also offer payment options to help manage the cost of emergency care. Our team is available to discuss the financial aspects of your visit and guide you through the available resources to ensure your pet gets the treatment they need.